:: Welcome to Gaur Health Group ::

'Knowledge is power, enjoy'
Quote by Mr D K Gaur

Appointments And Enquiries

All GHG clinics and medical institutions operate on an appointment system only. Please telephone the head office or your nearest clinic or medical institution at any time and we will aim to fit you in as soon as possible. You will find a detailed list of all clinics and medical institutions in the section 'Find Your Nearest GHG Clinic Or Medical Institution'

People are also welcome to drop in, telephone or e-mail.

For All General Enquiries And Appointments Please Call Or E-Mail

Gaur Health Group Head Office and Clinic

	Address:	68 Long Lane Hillingdon Middlesex UB10 0EQ

	Tel:	01895 811150 (Multiple Lines)

	Fax:	01895 270842

	E-Mail:	Info@gaurhealthgroup.co.uk
	Location:	Click here for Map
		Click here for RAC Route Planner

The Waiting List

All GHG clinics and medical institutions operate a waiting list for everyday they are open. If you cannot get the appointment that would suit you please ask reception to put your name down on the waiting list for the days and times you require and the receptionist on duty that day will call you if an appropriate appointment becomes available. There is no obligation to take the offered appointment.

Cancellation Of An Appointment

Please note that either 24 hours or 48 hours notice (depending upon the clinic/institution or treatment) is required for the cancellation of all appointments otherwise the full fee is payable.

All GHG clinics and medical institutions operate a 24 hour answer machine (including Sunday) for you to leave any cancellation messages.

Opening Hours

Monday	08.00am until 09.00pm
Tuesday	08.00am until 09.00pm
Wednesday	08.00am until 09.00pm
Thursday	08.00am until 09.00pm
Friday	08.00am until 09.00pm
Saturday	08.00am until 09.00pm
Sunday	closed

All timings above are approximate. Please refer to individual clinics and medical institutions for exact timings. The contact numbers can be found in the section 'Find Your Nearest GHG Clinic Or Medical Institution'.

Fees

Treatment fees vary on the type of session and treatment that is required. Please contact the reception at the appropriate GHG clinic or medical institution. The contact numbers can be found in the section 'Find Your Nearest GHG Clinic Or Medical Institution'.

Payment Methods

Payment for your treatment can be made by the following methods:

Credit card: The GHG accepts all major credit cards including American Express. (There is a 5% handling charge for all credit and debit card transactions)
Cash: We accept most major world currencies. Please inquire at reception at the appropriate clinic or medical institution. If a bill is paid using foreign currency there will be a 5% handling charge.
Cheques: We do accept cheques as long as the cheque is supported with the appropriate cheque guarantee card.
GHG experience gift voucher: You can also pay by a pre-purchased GHG experience gift voucher for your treatment.
Authorised medical health care insurance: You can pay for your treatment by medical health care insurance as long as it has been authorised otherwise the full fee is payable.
GHG RAPS^TM voucher: You can also pay by a GHG RAPS^TM voucher. The GHG RAPS^TM voucher can only be used at the GHG clinic or medical institution that it was issued from.
GHG Account: You can pay for your treatment via your GHG account.
GHG VIP Vault Account: You can pay for your treatment via your GHG VIP Vault account.

If You Have Forgotten Your Payment Please
Advise Reception Before Having Your Treatment.

If you have already had your treatment and you have no method of payment then it is GHG policy that some form of security will have to be left at reception before leaving the premises and it will be returned once payment has been received.

Medical Healthcare Insurance

Most treatments and therapies at GHG clinics and medical institutions are covered by medical health care insurance. Please read the small print of your policy or call them to check whether the therapy is covered. The GHG is registered with all the UK and international based medical healthcare insurance companies as are many of our practitioners. After full authorisation the GHG will invoice your medical healthcare insurance company directly which means that you do not have to pay yourself. We will also take care of all the administration, medical forms, medical reports and the whole claims procedure. Until authorisation we will require you to pay yourself. If your medical healthcare insurance company agrees to cover the sessions that you have paid for yourself then we will refund the amount to you in full.

A few of the medical healthcare insurance companies we are registered with are listed below. If your medical healthcare insurance company is not listed please call your nearest GHG clinic or medical institution for assistance.

PPP/AXA Healthcare
Simply Health
Medisure
WPA
Bupa International, Bupa Corporate And Bupa Personal
Norwich Union
Allianz Worldwide Care
Standard Life
Pruhealth
Remedi/Hogg Robinson
First Assist
Royal & Sunalliance
Ohra Uk Ltd
Legal & General (Secure Health)
BHSF Health
First Health
Cigna Life Europe
Cigna International
Clinicare
Groupama
RTA
QBE Health
BCWA Health
Ohra Health
Blue Cross
Tricare

The GHG Is Also Registered With All The Cash Plan Medical Healthcare Insurance Companies. A Few Are Listed Below:

HSA
BUPA Cash Plan
Foresters
Medex

For all procedures to obtain authorisation please ask at reception at the appropriate GHG clinic or medical institution.

The GHG MOT Maintainence Scheme

All GHG clinics and medical institutions operate an MOT maintenance scheme for all patients. Over the years many patients have asked us to call them after a specific number of weeks or months to check if they are in good health. At this point the patient can decide if they would like to come in for a quick MOT or ask for another call in a few weeks or months time. Please ask reception at the appropriate GHG clinic or medical institution to put your name down in the file.

Baby Changing Facilities

All GHG clinic and medical institutions have full baby changing facilities. Please ask reception of the appropriate GHG clinic or medical institution.

Chaperoned Patients

For any patients below the age of 16, male or female, the GHG requires a chaperone to be present during every treatment session.

Accompanied Patients

All patients are welcome to be accompanied during their treatment by the person(s) of their choice.

Services During Out Of Clinic Hours

All GHG clinics and medical institutions operate a 24 hour answer machine for patients (including Sundays). Please leave your full name and telephone number and your call will be returned as soon as possible.

Patients Comments

Patients comments and suggestions on the services provided by the GHG are welcome verbally or in writing to head office or the appropriate clinic.

The Reception Staff

With pride the GHG can say that we have the best trained reception staff to cater for all your needs. Please do not hesitate to ask whoever is on reception duty on the day of your appointment for any kind of help.

The GHG Experience Gift Vouchers

Allow your loved ones to also experience treatment the GHG way.

The GHG experience gift vouchers are now available to purchase from all GHG clinics and medical institutions. The charges for the gift vouchers depend upon the type of treatment, the practitioner and the individual clinic or medical institution.

The GHG experience gift vouchers are an ideal gift for any occasion.

Christmas gift
New Years gift
Valentines gift
Easter gift
Diwali gift
Eid gift
Mothers day gift
Fathers day gift
Birthday gift

The list is endless. All GHG experience gift vouchers are presented with an envelope and a coloured patient information sheet.

The GHG sell three different types of GHG experience gift vouchers

The gold gift voucher is for a single session of treatment chosen from the range of treatments the GHG clinic has to offer.
The gold premium gift voucher is for a double session of treatment chosen from the range of treatments the GHG clinic has to offer.
The platinum gift voucher is for a course of single, occasionally double, treatment sessions chosen from the range of treatments the GHG clinic has to offer.

Please note that these GHG experience gift vouchers are a form of payment, therefore the following terms and conditions apply.

Payment must be made in full for all GHG experience gift vouchers before they are issued.
There is no time limit within which the GHG experience gift vouchers have to be used.
The GHG experience gift vouchers are fully refundable. This condition only applies to the purchaser not the recipient of the GHG experience gift voucher.
Treatment can only be given up to the monetary value of the purchased GHG experience gift voucher.
The GHG experience gift voucher can be used at any GHG clinic or medical institution worldwide up to the monetary value of the purchased GHG experience gift voucher.

Please ask at reception for more details.

TOP


	When washing up wear a full length plastic apron so you can lean against the sink to wash up. Remember to take care when lifting - bend your knees and keep a straight back. When standing in the kitchen whilst cooking, make sure you are wearing comfortable shock absorbent shoes so your feet and knees do not ache. If possible sit down to iron, making sure the ironing board is at the correct height so that you do not have to stoop forward.